Responsible Gaming
Gaming Should Be Entertainment, Not Income
At White Gold NZ, we believe online pokies should be enjoyed as entertainment only. Gambling should never be viewed as a way to earn money or solve financial problems. Please play responsibly and within your means.
Set a budget you can afford to lose, treat any winnings as a bonus, and remember that the house always has an edge in the long run.
Age Verification
Online gambling in New Zealand is only legal for individuals aged 18 years or older. We strictly verify the age of all users.
If you are under 18, or if you suspect someone under 18 is gambling on our site, please contact us immediately or report to the Department of Internal Affairs.
Warning Signs of Problem Gambling
Do you recognise any of the following signs in yourself or someone you know?
- Chasing losses — gambling more to try to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling with money needed for essentials (rent, food, bills)
- Feeling anxious, irritable, or restless when not gambling
- Spending increasing amounts of time or money on gambling
- Failed attempts to cut back or stop gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money to gamble
- Using gambling as an escape from stress or negative emotions
- Experiencing financial hardship as a result of gambling
If you've noticed any of these signs, please seek help. Problem gambling is treatable, and support is available.
Self-Help Tools & Safer Gambling Features
Most reputable online gambling platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Take a break from gambling for a set period or permanently
- Account Closure: Close your account if you wish to stop gambling entirely
Contact White Gold NZ support to activate any of these tools on your account.
Support Organizations in New Zealand & Internationally
New Zealand
- Problem Gambling Foundation (PGF) — Free confidential support and counselling for problem gambling
Phone: 0800 222 000
Website: www.pgf.nz - Gambling Helpline — Free, confidential support available 24/7
Phone: 0800 006 886
Text: 8006 - Department of Internal Affairs — Gambling regulator and complaints body
Website: www.dia.govt.nz/gambling
International Support
- Gambling Therapy — Free online support and counselling from trained advisors
Website: www.gamblingtherapy.org - GamCare (United Kingdom) — Free, confidential support and information
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) — Free and confidential support
Website: www.gamblinghelponline.org.au
Need Help? Reach Out Today
If you or someone you care about is struggling with problem gambling, please seek help immediately. There is no shame in asking for support — problem gambling is a recognised health issue and help is available.
Don't wait. Contact the Problem Gambling Foundation (PGF) or call the Gambling Helpline on 0800 006 886 today.
Remember: gambling should be fun and entertaining. If it's causing you stress or financial difficulty, it's time to take action.
White Gold NZ is committed to responsible gambling. This information is provided for educational purposes. Please gamble responsibly and within your means. If you have concerns about your gambling, please seek help from a qualified professional or contact one of the support organisations listed above.